Composite
77.8 / 100 percentile
Screener / 497744
C
@HEART HOMECARE
home healthVA
349 SOUTHPORT CIRLCE SUITE 106, VIRGINIA BEACH, VA 23452 · CCN 497744 · chain PHOENIX GUARANTOR INC
Peer group
home health n = 24,351
Evidence depth
deep
Certified beds
—
Model
v1.2
Reads as: riskier than 77.8% of the 24,351 facilities in the home health peer group. percentile within peer group, 100 = highest risk. Grade bands are fixed percentile cuts (F is the top 5% of peer risk), so a grade is a position, not an absolute level.
Score model5ML signals1Components12Quality measures21Penalties0Deficiencies0Licensure0Ownership19Related party0Transactions0Market rent36
Composite explanation
5| Component | Percentile | Raw | Weight | Weight share | Contribution | Counts |
|---|---|---|---|---|---|---|
| billing conduct | 86.4 | 27.4 | 0.30 | 0.2222 | 19.20 | in index |
| regulatory risk | 78.0 | 90.0 | 0.30 | 0.2222 | 17.33 | in index |
| quality risk | 36.7 | 46.1 | 0.30 | 0.2222 | 8.16 | in index |
| financial risk | 26.1 | 34.9 | 0.30 | 0.2222 | 5.80 | in index |
| chow risk | 39.1 | 11.3 | 0.15 | 0.1111 | 4.34 | in index |
weighted_contribution sums to pre_rank_index over rows where counts_toward_index is true. The composite is the facility's percentile position of that index within its peer group, so contributions explain the input, and the rank explains the score.
ML signals — parallel engine
1| Kind | Finding | Signal | Subject | First seen |
|---|---|---|---|---|
| connection | Owner spans multiple chains | 4 chains | MARGARET PEMBERTON | 114 facilities |
Findings from the always-on scanning layer: anomalies on this facility, connections through its current owners and past buyers. Runs beside the deterministic composite, never inside it. Full board on the ML Lab page.
Component scores and registry models
12| Score type | Score | Grade | Model | Status | Registry model notes |
|---|---|---|---|---|---|
| billing conduct | 27.4 | B | v0.1-pacpuf | default · in composite | R21. CMS PAC PUF home health 2023. Outlier share, risk-adjusted episode churn, LUPA rate. |
| chow risk | 21.0 | A | v0.1-pecoshha | default · in composite | Home health change of ownership from PECOS owner association dates, the created-for-acquisition flag, owner cohort churn and investment or holding company layering. |
| chow risk | 1.6 | A | v0.1-pos | default · in composite | Change-of-ownership footprint in the CMS Provider of Services file: control-family, legal-name and address deltas across quarterly snapshots, plus certification reset recency and Medicare tenure. |
| financial risk | 34.9 | B | v0.5 | default · in composite | R18. |
| quality risk | 46.1 | C | v0.1 | default · in composite | |
| regulatory risk | 90.0 | F | v0.6-pos | default · in composite | R31. Extends v0.5-pos to hospices (provider type 12): same fields, same weights, no expression change. Hospice regulatory coverage before this was 148 of 6,535 scored hospices, all from the TX HCSSA state model. SNF/NF (type 20) deliberately excluded: the deficiency-based v0.3 already covers 14,315 of 14,720 and is richer evidence than a POS compliance flag. |
| financial risk | 42.8 | B | v0.1 | superseded | Pre-registry model iteration, superseded by a later financial_risk rebuild. Rows retained for audit per project convention (see regulatory_risk v0.4-pos); never consumed because v_cii_api_facility_score and the composite eligibility join both require status = default. Backfilled 2026-07-26 by alert triage on model_registry_integrity. |
| financial risk | 22.8 | A | v0.2 | superseded | Pre-registry model iteration, superseded by a later financial_risk rebuild. Rows retained for audit per project convention (see regulatory_risk v0.4-pos); never consumed because v_cii_api_facility_score and the composite eligibility join both require status = default. Backfilled 2026-07-26 by alert triage on model_registry_integrity. |
| financial risk | 28.7 | B | v0.3 | superseded | Pre-registry model iteration, superseded by a later financial_risk rebuild. Rows retained for audit per project convention (see regulatory_risk v0.4-pos); never consumed because v_cii_api_facility_score and the composite eligibility join both require status = default. Backfilled 2026-07-26 by alert triage on model_registry_integrity. |
| financial risk | 30.9 | B | v0.4 | superseded | Pre-registry model iteration, superseded by a later financial_risk rebuild. Rows retained for audit per project convention (see regulatory_risk v0.4-pos); never consumed because v_cii_api_facility_score and the composite eligibility join both require status = default. Backfilled 2026-07-26 by alert triage on model_registry_integrity. |
| ownership opacity | 20.0 | A | v0.1-pecos | addressable | R21. Retained as a description of ownership structure. Deliberately NOT in any composite: inversely related to billing conduct. |
| regulatory risk | 90.0 | F | v0.5-pos | superseded | R20. Corrects the acptbl_poc_sw error in v0.4-pos; covers provider types 3 and 8. Superseded by v0.6-pos, which extends the population to hospices with no expression change. |
Rows with counts_toward_composite false come from models that are addressable or retracted rather than default. They exist and may be informative, but they did not enter the published composite and must not be summed as though they had.
Quality measures
21| Measure | Value | Stars | Period | Source |
|---|---|---|---|---|
| How often patients got better at bathing | 98.9 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How often patients got better at getting in and out of bed | 100.0 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How often patients got better at walking or moving around | 100.0 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How often patients' breathing improved | 98.4 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| Discharge Function Score | 85.7 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How often physician-recommended actions to address medication issues were completely timely | 99.7 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| DTC Risk-Standardized Rate | 77.1 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| Percent of Residents Experiencing One or More Falls with Major Injury | 1.0 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| PPH Risk-Standardized Rate | 11.3 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| PPR Risk-Standardized Rate | 3.7 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.3 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 1.0 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| Quality of patient care star rating | 5.0 | 5 | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| How often the home health team began their patients' care in a timely manner | 99.0 | — | hha_quality | https://data.cms.gov/provider-data/sites/default/files/resources/0260f790d69086d7330c10bcd51b9c3c_1782764087/HH_Provider_Jul2026.csv |
| Percent of patients who reported that their home health team communicated well with them | 85.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 85.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| Percent of patients who reported that their home health team gave care in a professional way | 90.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 74.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| Survey response rate | 21.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| HHCAHPS Survey Summary Star Rating | 4.0 | 4 | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
| Number of completed Surveys | 140.0 | — | hhcahps | https://data.cms.gov/provider-data/sites/default/files/resources/706e7ad48548f6f3893109f403dd9fd8_1782764088/HHCAHPS_Provider_Jul2026.csv |
CMS Care Compare measure values as published; a null value with a footnote means CMS suppressed or could not compute it.
Penalties
0No penalties on record for this facility. Absence of a record here means the sources CII ingests contain none, not that none exists anywhere.
Deficiencies
0No deficiencies on record for this facility. Absence of a record here means the sources CII ingests contain none, not that none exists anywhere.
scope_severity uses the CMS letter grid: A is least serious, L most. J, K and L are immediate jeopardy. Rows are the surveyor's findings of record, not the model's opinion.
Licensure actions
0No licensure actions on record for this facility. Absence of a record here means the sources CII ingests contain none, not that none exists anywhere.
Ownership
19| Owner | Role | Pct | From | Status | Source |
|---|---|---|---|---|---|
| ABODE HEALTHCARE, INC. | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| BRIGHTSPRING HEALTH HOLDINGS CORP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| BRIGHTSPRING HEALTH SERVICES INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| PHOENIX GUARANTOR INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| PHOENIX INTERMEDIATE HOLDINGS INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| RES-CARE INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| SILVERTON ABODE HOLDING CORPORATION | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| SILVERTON ABODE, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| SILVERTON HOLDINGS, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| SILVERTON INTERMEDIATE HOLDINGS, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2022-08-01 | current | pecos_ownership |
| KKR PHOENIX AGGREGATOR L.P. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 68% | 2022-08-01 | current | pecos_ownership |
| KKR AMERICAS FUND XII LP | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 60% | 2022-08-01 | current | pecos_ownership |
| WALGREEN CO | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 29% | 2022-08-01 | current | pecos_ownership |
| WALGREENS BOOTS ALLIANCE | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 29% | 2022-08-01 | current | pecos_ownership |
| JENNIFER HALL | CORPORATE DIRECTOR | — | 2022-08-01 | current | pecos_ownership |
| JENNIFER PHIPPS | CORPORATE OFFICER | — | 2022-08-01 | current | pecos_ownership |
| JON WILDER | CORPORATE DIRECTOR | — | 2022-08-01 | current | pecos_ownership |
| MARGARET PEMBERTON | CORPORATE DIRECTOR | — | 2022-08-01 | current | pecos_ownership |
| NARIZZA IBAY | W-2 MANAGING EMPLOYEE | — | 2022-08-01 | current | pecos_ownership |
PECOS ownership and managing-control associations. Current edges have no end date in the source; historical edges are retained.
Transactions
0No transactions on record for this facility. Absence of a record here means the sources CII ingests contain none, not that none exists anywhere.
Market rent context
36| Geo | Kind | BR | Amount | As of | Source |
|---|---|---|---|---|---|
| county 51810 | acs median gross | 0 | $1,557 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | fmr | 0 | $1,492 | 2025-10-01 | HUD_USER_FMR |
| county 51810 | acs median gross | 1 | $1,428 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | fmr | 1 | $1,512 | 2025-10-01 | HUD_USER_FMR |
| county 51810 | acs median gross | 2 | $1,627 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | fmr | 2 | $1,713 | 2025-10-01 | HUD_USER_FMR |
| county 51810 | acs median gross | 3 | $1,935 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | fmr | 3 | $2,376 | 2025-10-01 | HUD_USER_FMR |
| county 51810 | acs median gross | 4 | $2,268 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | fmr | 4 | $2,797 | 2025-10-01 | HUD_USER_FMR |
| county 51810 | acs median gross | 5 | $2,704 | 2024-12-31 | CENSUS_ACS5 |
| county 51810 | acs median gross | $1,714 | 2024-12-31 | CENSUS_ACS5 | |
| county 51810 | acs recent mover gross | $1,829 | 2024-12-31 | CENSUS_ACS5 | |
| zcta 23452 | acs median gross | 0 | $1,658 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | 1 | $1,389 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | 2 | $1,593 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | 3 | $1,879 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | 4 | $1,856 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | 5 | $2,586 | 2024-12-31 | CENSUS_ACS5 |
| zcta 23452 | acs median gross | $1,659 | 2024-12-31 | CENSUS_ACS5 | |
| zcta 23452 | acs recent mover gross | $1,736 | 2024-12-31 | CENSUS_ACS5 | |
| zip 23452 | payment standard 110 | 0 | $1,936 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 90 | 0 | $1,584 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | safmr | 0 | $1,760 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 110 | 1 | $1,958 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 90 | 1 | $1,602 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | safmr | 1 | $1,780 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 110 | 2 | $2,222 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 90 | 2 | $1,818 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | safmr | 2 | $2,020 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 110 | 3 | $3,080 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 90 | 3 | $2,520 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | safmr | 3 | $2,800 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 110 | 4 | $3,630 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | payment standard 90 | 4 | $2,970 | 2025-10-01 | HUD_USER_SAFMR |
| zip 23452 | safmr | 4 | $3,300 | 2025-10-01 | HUD_USER_SAFMR |
ACS median gross rents and HUD FMR/SAFMR for the facility's county and ZIP. Context for underwriting, not facility pricing.